配送ポリシー

VR Wave Shipping Policy

We ship worldwide from our production facilities. All orders include manufacturing time (typically a few days to 2–3 weeks total) before dispatch. Exact delivery times vary by destination, carrier (DHL/UPS/FedEx/USPS/TNT, etc.), and customs processing.

Key Shipping Details:

• Free Standard Shipping: On orders over USD 180–190 (varies slightly by region; check at checkout).
• US Domestic:
  • Standard: ~USD 10 (14–18 days incl. manufacturing).
  • Free over threshold; Alaska/Hawaii/Guam: USD 18 (12–16 days). No APO/FPO addresses.
• International Options: Standard and Expedited rates available (e.g., Europe Standard USD 12 / 16–21 days; Australia Expedited USD 18 / 7–10 days). Full rates by country shown at checkout or in our FAQ.
• Production & Dispatch: Orders are processed and dispatched within ~3 weeks of payment. You may cancel if not dispatched within this window.

Important Notes:

• International orders may incur import duties/taxes (customer responsibility).
• Shipping times are estimates and not guaranteed; delays can occur due to carriers or high-volume periods.
• Tracking is provided once shipped.
• Custom prescription lenses are non-returnable except for manufacturing defects (contact support@vr-wave.store).

For the most up-to-date rates and options, see our FAQ or Special Shipping page during checkout. Questions? Email support@vr-wave.store.