I ordered what I believed to be oculus 2 lenses. I didn’t even have a lens option for anything else on the order form. I received PlayStation lenses. They will give me a reduced price on the correct lenses, but haven’t answered my email where I asked for an amount. I was so excited to get these! Now it feels like I got scammed.
We understand your concern but please know that the vr model you purchased is for PSVR 2 Prescription Lenses. If you have other concerns, please email us at email@example.com
My glasses are too big to properly use in a VR headset so my partner didn’t want me to use it until we got lenses for me. When I initially ordered the lenses, my first order was lost in the mail and I had to correspond with support, which was immensely helpful. The company remade them for me (they are made-to-order) and sent them again, and it was well worth the wait! I appreciated their frequent communication and determination to make it right. We ordered a second Plano lens as well, and both sets came with a very chic zippered carrying case to protect them! I would definitely order again from this company if I needed something in the future. The lenses fit perfectly into the headset and it was essentially the same as if I were wearing contacts once we got it on and adjusted!
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Thank you so much for positive feedback!
Hello, the operation and assembly are very good, the only problem is one of the lenses has a White dot that cannont be remover, nothing that prevents its operation, but you can see it. Thanks a lot
We apologize for what happened to your lenses. Please email us at firstname.lastname@example.org, so we can assist you further.
They fitted easily and first time. And the prescription was perfect. I use them for Driving Simulators and they truly enhance my experience. If I have to take them out so my wife can drive, they come out quickly and easily via small magnets. I would strongly recommend VR Wave. (Wear your glasses without your glasses)
Your comment has given us valuable insight into the services and products that we provide here at VR WAVE. We sincerely thank you for taking the time and for choosing us!
I can finally play my PSVR2 with no motion sickness thanks to these lenses. I always had issues while wearing my glasses while playing but these completely solved that. Would definitely recommend to anyone with glasses who wants to VR!
We’re so happy to hear you had a great experience with VR WAVE. Your review made our day! Thank you!