VR Wave is not associated with Meta Platforms, Inc., Oakley, Ray-Ban, HP, Pimax, Xreal, DJI, Play Station, HTC, Xreal, Pico, Valve Index, Kylie Jenner, and these companies/brands/individuals/entity do not endorse, sponsor, support, or associate with VR WAVE products. Any usage of their trademarks is only to describe the products bearing those marks.
Shipping policy
VR Wave Shipping Policy
We ship worldwide from our production facilities. All orders include manufacturing time (typically a few days to 2–3 weeks total) before dispatch. Exact delivery times vary by destination, carrier (DHL/UPS/FedEx/USPS/TNT, etc.), and customs processing.
Key Shipping Details:
- Free Standard Shipping: On orders over USD 180–190 (varies slightly by region; check at checkout).
-
US Domestic:
- Standard: ~USD 10 (14–18 days incl. manufacturing).
- Free over threshold; Alaska/Hawaii/Guam: USD 18 (12–16 days). No APO/FPO addresses.
- International Options: Standard and Expedited rates available (e.g., Europe Standard USD 12 / 16–21 days; Australia Expedited USD 18 / 7–10 days). Full rates by country shown at checkout or in our FAQ.
- Production & Dispatch: Orders are processed and dispatched within ~3 weeks of payment. You may cancel if not dispatched within this window.
Important Notes:
- International orders may incur import duties/taxes (customer responsibility).
- Shipping times are estimates and not guaranteed; delays can occur due to carriers or high-volume periods.
- Tracking is provided once shipped.
- Custom prescription lenses are non-returnable except for manufacturing defects (contact support@vr-wave.store).
For the most up-to-date rates and options, see our FAQ or Special Shipping page during checkout. Questions? Email support@vr-wave.store.