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Refund policy

  • RIGHT OF WITHDRAWAL

Correction lenses are custom-built products that are individually produced for each customer. It is therefore not possible to withdraw from this contract if the delivered product is flawless. The products are custom-built according to the values the buyer provides. If the produced product does not match these values, we have to correct them. Variations up to 10° in the axis and up to +-0.25 dpt are subject to manufacturing tolerances and do not require correction. If we are responsible for wrong values, we carry corresponding costs. In all other cases, the buyer has to pay the costs for corresponding corrections.